Refund policy

RETURNS

Each AKERS piece is singular—crafted individually, not produced in runs. Returns are accepted under limited conditions that protect the integrity of the work.

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REFUNDS AND EXCHANGES

Returns may be initiated within fourteen (14) days of delivery and shipped back not later than twenty-one (21) days after delivery . Exchange shipping is complimentary within the United States. If the AKERS label is used, a freight deduction of $35 (applied after inspection) will appear on the final refund.. A restocking fee of 2% of the subtotal of the order is charged. Refunds are processed to the original form of payment once the piece is received and approved.

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ELIGIBILITY

Garments must remain unworn, unwashed, and unaltered, with all original tags, documentation, and packaging intact. "Final Sale" pieces and any item custom-altered at purchase are not eligible for return or exchange.

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SHIPPING AND FEES

Return shipments must be insured and trackable. When an AKERS label is issued, the item must depart back to AKERS by the earlier of (i) seven (7) days after the return authorization or (ii) twenty-one (21) days after delivery. Original shipping charges, if any, are non-refundable.

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INTERNATIONAL ORDERS

Duties and import taxes are not refunded. Any customs charges incurred on return transit are the responsibility of the customer.

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CONDITION STANDARDS

Try on over clean clothing, free of scent or product. AKERS reserves the right to decline any return that shows wear, marks, or handling inconsistent with new condition.

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INTENT

The purpose of this policy is clarity, not restriction. It ensures that every AKERS piece—whether kept or returned—remains original, unspoiled, and worthy of its name.